AvidTrak

Plans and prices

Every plan, in full

On the record

API

The API supports number provisioning, routing and IVR configuration, call-event retrieval, webhooks, and CRM synchronization.avidtrak.com · read 2 Oct 2026

API access controls

The API page describes API keys with scoped permissions and role-based controls for access to recordings and transcripts.avidtrak.com · read 2 Oct 2026

Call analysis

The platform offers AI-powered call transcription, keyword flagging, and conversation outcome extraction.avidtrak.com · read 2 Oct 2026

Call attribution

Dynamic number insertion assigns numbers to campaigns, pages, and traffic sources to identify the source of inbound calls.avidtrak.com · read 2 Oct 2026

Call routing

Routing options include IVR, after-hours, sequential, simultaneous, and ZIP-code routing.avidtrak.com · read 2 Oct 2026

Company identity

The privacy policy identifies the business as Media Flint, Inc. doing business as AvidTrak and lists an address in Sherman Oaks, California.avidtrak.com · read 2 Oct 2026

Integrations

Listed integrations include Salesforce, HubSpot, Zoho, Google Ads, Google Analytics 4, Google Marketing Platform, and Google Looker Studio.avidtrak.com · read 2 Oct 2026

Overages

Plans charge overage rates for items including numbers, minutes, SMS, recording minutes, and CNAME lookups, with rates varying by plan.avidtrak.com · read 2 Oct 2026

Privacy

The privacy policy says AI analyzes call transcripts for sentiment and keyword tracking and that these analyses are used solely for service improvement.avidtrak.com · read 2 Oct 2026

Reporting

Users can create custom dashboards and scheduled reports based on call activity and campaign performance.avidtrak.com · read 2 Oct 2026

Support

The site lists [email protected] and (888) 592-2921 and advertises direct onboarding and ongoing assistance.avidtrak.com · read 2 Oct 2026

Target customers

AvidTrak describes its solutions as serving small businesses and agencies and lists industries including home services, healthcare, legal services, automotive, and franchises.avidtrak.com · read 2 Oct 2026

Trial

The free trial lasts 14 days, includes $20 in credit, and does not require a credit card; service requires choosing a paid package after the credit is used or the trial ends.avidtrak.com · read 2 Oct 2026

Trial limits

The feature page lists trial inclusions of 5 local numbers, 500 minutes, 500 recording minutes, and 50 CNAME lookups.avidtrak.com · read 2 Oct 2026

What it does

AvidTrak tracks inbound calls and attributes them to the marketing campaigns, keywords, and channels that generated them.avidtrak.com · read 2 Oct 2026

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