Track-It! vs Web Help Desk
| Track-It! | Web Help Desk | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | $26.67/mo |
| Open source | No | No |
| Platforms | Web, Windows, Android, iOS | Web, Windows, macOS, Linux, iOS |
| Free plan | No | No |
| SLA management | Yes | Yes |
| Knowledge base | Yes | Yes |
| Employee portal | Yes | Yes |
| Asset management | Yes | Yes |
| Approval workflows | Yes | Yes |
| Mobile apps | Yes | Yes |
| Single sign-on | — | Yes |
Both are listed in Best IT Help Desk Software. On Samsung Mobile US Press, Track-It! scores higher on our published basis.