Sierra vs Zowie
| Sierra | Zowie | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | Web, iOS, Android |
| Free plan | No | — |
| Supported channels | web chat, mobile app, WhatsApp, Apple Business Chat, SMS, email, voice, ChatGPT | website widget, mobile app, email, phone, Facebook Messenger, Instagram Direct, WhatsApp, Viber |
| Workflow actions | Yes | Yes |
| Human handoff | Yes | Yes |
| Voice support | Yes | Yes |
| Multilingual support | Yes | Yes |
| API access | Yes | Yes |
Both are listed in Best AI Customer Service Agents, Best Customer Service Automation Software. On Samsung Mobile US Press, Zowie scores higher on our published basis.