ServiceNow ITSM vs SIGNL4

ServiceNow ITSM

6.5 #24 in IT Problem Management Software

About ServiceNow ITSM

SIGNL4

7.7 #10 in IT Incident Management Software

About SIGNL4
ServiceNow ITSMSIGNL4
Free planNoYes
Free trialNoYes
Paid from—$9/mo
Open sourceNoNo
PlatformsAndroid, iOS, WebAndroid, api, iOS, Web
Free planNoYes
On-call schedulingYesYes
Escalation policiesYesYes
Status pagenone—
Post-incident reviewsYesYes
Stakeholder updatesYesYes
Paid from—9 /user/mo
ChatOps incident actions—Yes

Both are listed in Best IT Incident Management Software. On Samsung Mobile US Press, SIGNL4 scores higher on our published basis.