QualityDesk vs TELUS Digital Agent Quality Insights
TELUS Digital Agent Quality Insights
5.8 #10 in Call Center Quality Management Software
About TELUS Digital Agent Quality Insights| QualityDesk | TELUS Digital Agent Quality Insights | |
|---|---|---|
| Free plan | Yes | |
| Free trial | Yes | |
| Paid from | €339/mo | |
| Platforms | Android, iOS, Web | Web |
| Free plan | Yes | |
| Coaching workflows | Yes | Yes |
| AI-assisted scoring | Yes | Yes |
| Compliance reviews | Yes | Yes |
| Included agents | 19 agents | |
| Calibration tools | Yes | |
| QA channels | omnichannel |
Listed together in Best Call Center Quality Management Software