OpenDialog vs ServiceNow Virtual Agent
| OpenDialog | ServiceNow Virtual Agent | |
|---|---|---|
| Platforms | api, Web | Android, iOS, Web |
| Chat channels | Web chat | Web portals, ServiceNow mobile apps, Slack, Microsoft Teams, and other collaboration tools |
| Generative AI | Yes | Yes |
| Deployment options | cloud | cloud |
| Human handoff | Yes | Yes |
| Voice channel | Yes |
Listed together in Best Conversational AI Platforms