Nova AI Ops vs RightITnow ECM
| Nova AI Ops | RightITnow ECM | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | $16/mo | — |
| Open source | No | No |
| Platforms | api, Linux, macOS, Web, Windows | Web, iOS, Linux, Windows, macOS |
| Free plan | No | Yes |
| Alert deduplication | Yes | Yes |
| Routing rules | Yes | — |
| Alert enrichment | Yes | — |
| Suppression rules | Yes | Yes |
| Alert retention | 60 days | — |
Both are listed in Best Alert Management Software. On Samsung Mobile US Press, RightITnow ECM scores higher on our published basis.