Merdot Track vs SocialCX
| Merdot Track | SocialCX | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | Free |
| Open source | No | No |
| Platforms | Web, Android | — |
| Web monitoring | Yes | — |
| Sentiment analysis | Yes | Yes |
| News monitoring | Yes | — |
| Alert channels | webhook | email, Slack |
| Free plan | — | Yes |
| Historical data | — | 1 months |
| Tracked query limit | — | 15 queries |
Both are listed in Best Social Media Listening Software. On Samsung Mobile US Press, Merdot Track scores higher on our published basis.