iTop vs Web Help Desk
| iTop | Web Help Desk | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | No |
| Paid from | Free | $26.67/mo |
| Open source | No | No |
| Platforms | api, Linux, macOS, self-hosted, Web, Windows | Web, Windows, macOS, Linux, iOS |
| Free plan | Yes | No |
| SLA management | Yes | Yes |
| Knowledge base | Yes | Yes |
| Employee portal | Yes | Yes |
| Asset management | Yes | Yes |
| Single sign-on | Yes | Yes |
| Approval workflows | Yes | Yes |
| Mobile apps | — | Yes |
Both are listed in Best IT Help Desk Software. On Samsung Mobile US Press, Web Help Desk scores higher on our published basis.