IFS Enterprise Service Management vs iSupport Service Desk
| IFS Enterprise Service Management | iSupport Service Desk | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Android, iOS, Web, Windows | Android, iOS, self-hosted, Web |
| Approval workflows | — | Yes |
| Change calendar | — | Yes |
| Emergency changes | — | Yes |
| Change audit trail | — | Yes |
| CMDB linking | — | Yes |
Both are listed in Best IT Change Management Software. On Samsung Mobile US Press, iSupport Service Desk scores higher on our published basis.