Helpline Software vs incident.io
| Helpline Software | incident.io | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | $15/mo |
| Open source | No | No |
| Platforms | Web | Android, api, iOS, macOS, Web |
| Free plan | No | Yes |
| Rotation scheduling | Yes | — |
| Escalation policies | Yes | Yes |
| Handoff tools | Yes | — |
| Notification channels | multichannel | — |
| Paid from | — | 15 /user/mo |
Both are listed in Best On-Call Scheduling Software. On Samsung Mobile US Press, incident.io scores higher on our published basis.