Gorgias vs Odoo Helpdesk

Gorgias

6.6 #45 in Help desk software

About Gorgias

Odoo Helpdesk

7.9 #12 in Help desk software

About Odoo Helpdesk
GorgiasOdoo Helpdesk
Free planNoYes
Free trialYesYes
Paid from—$2.08/mo
Open sourceNoNo
Platformsapi, WebAndroid, api, iOS, Linux, self-hosted, Web, Windows
Free planNoYes
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Odoo Helpdesk scores higher on our published basis.