Gainsight Customer Success vs UserIQ

Gainsight Customer Success

8.5 #1 in Customer Health Score Software

About Gainsight Customer Success

UserIQ

5.4 #23 in Customer Health Score Software

About UserIQ
Gainsight Customer SuccessUserIQ
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsAndroid, iOS, WebWeb
Free planNo—
Product usage data—Yes
Outcome data—Yes
Custom scoring models—Yes
Health score segments—Yes
Risk alerts—Yes

Both are listed in Best Customer Health Score Software, Best Customer Success Software. On Samsung Mobile US Press, Gainsight Customer Success scores higher on our published basis.