Freshservice vs IT Portal
| Freshservice | IT Portal | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | $19/mo | $14/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | Android, api, iOS, self-hosted, Web |
| Free plan | No | No |
| Single sign-on | Yes | Yes |
| Paid from | — | 9 /user/mo |
| Internal employee portal | — | Yes |
| Runbook support | — | Yes |
| AI-powered search | — | Yes |
| Microsoft Teams access | — | Yes |
Both are listed in Best IT Knowledge Base Software. On Samsung Mobile US Press, Freshservice scores higher on our published basis.