Freshservice vs incident.io
| Freshservice | incident.io | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | No |
| Paid from | $19/mo | $15/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | Android, api, iOS, macOS, Web |
| Free plan | No | Yes |
| Paid from | — | 15 /user/mo |
| On-call scheduling | — | Yes |
| Escalation policies | — | Yes |
| Status page | — | advanced |
| Post-incident reviews | — | Yes |
| Stakeholder updates | — | Yes |
| ChatOps incident actions | — | Yes |
Both are listed in Best IT Incident Management Software. On Samsung Mobile US Press, incident.io scores higher on our published basis.