FreeScout vs TeamSupport

FreeScout

7.3 #20 in Help desk software

About FreeScout

TeamSupport

6.8 #36 in Help desk software

About TeamSupport
FreeScoutTeamSupport
Free planYesNo
Free trialNoNo
Paid fromFree$45/mo
Open sourceNoNo
Platformsapiapi
Free planYesNo
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Paid from—$45/user/mo
Included agent seats—5

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, FreeScout scores higher on our published basis.