EspressoDesk vs Intercom
| EspressoDesk | Intercom | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $29/mo | $19/mo |
| Open source | No | No |
| Platforms | Web, Windows, macOS, Linux | Android, iOS, Web |
| Free plan | No | No |
| Paid from | $29/mo | Free |
| Website chatbot | Yes | Yes |
| Live agent chat | Yes | Yes |
| Chat channels | website+messaging | omnichannel |
| Included agent seats | 5 agents | 1 agents |
| Listed integrations | 13 apps | 450 apps |
| Visitor tracking | — | Yes |
Both are listed in Best Live Chat Software. On Samsung Mobile US Press, Intercom scores higher on our published basis.