Echo Knowledge Base vs Intercom
| Echo Knowledge Base | Intercom | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | $19/mo |
| Open source | No | No |
| Platforms | Web | Android, iOS, Web |
| Free plan | Yes | No |
| Publishing audience | both | Customers using a website, app, or product experience |
| Content analytics | Yes | — |
| Paid from | — | Free |
| SSO support | — | Yes |
Both are listed in Best Knowledge Base Software. On Samsung Mobile US Press, Intercom scores higher on our published basis.