Drag vs Help Scout
| Drag | Help Scout | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Paid from | $12/mo | $25/mo |
| Open source | No | No |
| Platforms | Android, api, extension, iOS, macOS, Web, Windows | api |
| Free plan | No | Yes |
| Paid from | 12 /user/mo | 25 /user/mo |
| Internal comments | Yes | — |
| Collision detection | Yes | — |
| Assignment automation | Yes | — |
| Mail platforms | gmail | — |
| Mobile apps | Yes | — |
Both are listed in Best Shared Inbox Software. On Samsung Mobile US Press, Help Scout scores higher on our published basis.