DoReply vs Help Scout
| DoReply | Help Scout | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | — | $25/mo |
| Open source | No | No |
| Platforms | Web | api |
| Free plan | No | Yes |
| Embedded widget | Yes | — |
| Guided workflows | Yes | — |
| Automated resolution | Yes | — |
| Customer portal | — | Yes |
Both are listed in Best Customer Self-Service Software. On Samsung Mobile US Press, Help Scout scores higher on our published basis.