DialPhone Business SMS vs Podium Webchat
| DialPhone Business SMS | Podium Webchat | |
|---|---|---|
| Platforms | Android, iOS, macOS, Web, Windows | Android, extension, iOS, macOS, Web, Windows |
| Free plan | No | Yes |
| Shared inbox | Yes | Yes |
| Workflow automation | Yes | Yes |
| Mobile app | Yes | Yes |
| API access | Yes | Yes |
| SMS number types | multiple | |
| Website chatbot | Yes | |
| Live agent chat | Yes | |
| Visitor tracking | Yes | |
| Chat channels | website+messaging | |
| Review sources | Google, Facebook, Yelp | |
| Review requests | Yes | |
| Response workflows | Yes |
Listed together in Best Two-Way SMS Software