DevRev vs Intercom

DevRev

8.2 #7 in Help desk software

About DevRev

Intercom

8.8 #8 in Chatbot Builders

About Intercom
DevRevIntercom
Free planNoNo
Free trialNoYes
Paid from—$19/mo
Open sourceNoNo
PlatformsWeb, iOS, AndroidAndroid, iOS, Web
Free planYesNo
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYes—
Customer portalYes—
API accessYes—
Paid from—$29/user/mo

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Intercom scores higher on our published basis.