Desk365 vs Odoo Helpdesk

Desk365

9.2 #3 in Help desk software

About Desk365

Odoo Helpdesk

7.9 #11 in Help desk software

About Odoo Helpdesk
Desk365Odoo Helpdesk
Free planYesYes
Free trialYesNo
Paid from$12/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, Webapi
Free planYesYes
SLA managementYesYes
Shared inbox—Yes
Help center—Yes
Ticket automation—Yes
Customer portal—Yes
API access—Yes

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Desk365 scores higher on our published basis.