Decagon vs Replicant
| Decagon | Replicant | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | Web |
| Supported channels | chat, voice, email, SMS, WhatsApp | voice, chat, SMS |
| Workflow actions | Yes | Yes |
| Human handoff | Yes | Yes |
| Voice support | Yes | Yes |
| Multilingual support | Yes | Yes |
| API access | Yes | Yes |
Both are listed in Best AI Customer Service Agents, Best Customer Service Voicebots. On Samsung Mobile US Press, Decagon scores higher on our published basis.