Chatwoot vs Whatso

Chatwoot

9.4 #3 in Help desk software

About Chatwoot

Whatso

7.2 #13 in WhatsApp Customer Service Software

About Whatso
ChatwootWhatso
Free planYesNo
Free trialYesNo
Paid from$19/mo—
Open sourceYesNo
PlatformsAndroid, api, iOS, Linux, self-hosted, WebWeb, iOS, Android
Free planYesNo
Included agent seats2 agents3 agents
Shared inbox—Yes
Conversation routing—manual
Included WhatsApp numbers—1 numbers
WhatsApp templates—Yes

Both are listed in Best WhatsApp Customer Service Software, Best WhatsApp Business API Providers. On Samsung Mobile US Press, Chatwoot scores higher on our published basis.