Chatwoot vs CM.com WhatsApp Business Platform

Chatwoot

9.4 #2 in Help desk software

About Chatwoot

CM.com WhatsApp Business Platform

5.7 #21 in WhatsApp Business API Providers

About CM.com WhatsApp Business Platform
ChatwootCM.com WhatsApp Business Platform
Free planYesNo
Free trialYesNo
Paid from$19/mo£3.58/mo
Open sourceYesNo
PlatformsAndroid, api, iOS, Linux, self-hosted, Webapi, Web
Free planYes—
Paid from19 /mo—
Shared inbox—Yes
Template management—Yes
Media messaging—Yes
Automation workflows—Yes
Message pricing model—hybrid

Both are listed in Best WhatsApp Business API Providers, Best WhatsApp Customer Service Software. On Samsung Mobile US Press, Chatwoot scores higher on our published basis.