ChatBot vs Intercom
| ChatBot | Intercom | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $19/mo | $19/mo |
| Open source | No | No |
| Platforms | Web | Android, iOS, Web |
| Free plan | No | No |
| Paid from | — | Free |
| Deployment channels | — | Web, iOS, and Android |
| Visual flow builder | — | Yes |
| AI bot generation | — | Yes |
| Knowledge-base answers | — | Yes |
| Human handoff | — | Yes |
Both are listed in Best Chatbot Builders, Best Live Chat Software, Best Conversational Marketing Software. On Samsung Mobile US Press, Intercom scores higher on our published basis.