Build Chatbot vs Intercom
| Build Chatbot | Intercom | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | Yes |
| Paid from | Free | $19/mo |
| Open source | No | No |
| Platforms | Web, iOS, Android | Android, iOS, Web |
| Free plan | Yes | No |
| Deployment channels | multichannel | Web, iOS, and Android |
| Visual flow builder | Yes | Yes |
| Knowledge-base answers | Yes | Yes |
| Human handoff | Yes | Yes |
| Paid from | — | Free |
| AI bot generation | — | Yes |
Both are listed in Best Chatbot Builders. On Samsung Mobile US Press, Intercom scores higher on our published basis.