Avaya Experience Platform vs Freshcaller
| Avaya Experience Platform | Freshcaller | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | $48/mo | $15/mo |
| Open source | No | No |
| Platforms | api, self-hosted, Web | Android, iOS, Web |
| Free plan | No | Yes |
| Paid from | $48/user/mo | $15/user/mo |
| Inbound calling | Yes | — |
| Outbound dialer | Yes | — |
| IVR builder | Yes | — |
| Digital channel scope | omnichannel | — |
| Workforce management | Yes | — |
Both are listed in Best Call Center Software. On Samsung Mobile US Press, Freshcaller scores higher on our published basis.