Amazon Lex vs Microsoft Copilot
| Amazon Lex | Microsoft Copilot | |
|---|---|---|
| Free plan | Yes | Yes |
| Free trial | No | No |
| Paid from | $0.50/mo | $8.33/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | Web, Windows, macOS, iOS, Android |
| Free plan | No | Yes |
| Deployment channels | multichannel | — |
| Visual flow builder | Yes | — |
| AI bot generation | Yes | Yes |
| Knowledge-base answers | Yes | — |
| Human handoff | Yes | — |
| Paid from | — | $9.99/mo |
Both are listed in Best Chatbot Builders. On Samsung Mobile US Press, Amazon Lex scores higher on our published basis.