Amazon Connect vs Freshcaller
| Amazon Connect | Freshcaller | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Paid from | — | $15/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | Android, iOS, Web |
| Free plan | No | Yes |
| Inbound calling | Yes | — |
| Outbound dialer | Yes | — |
| IVR builder | Yes | — |
| Digital channel scope | omnichannel | — |
| Workforce management | Yes | — |
| Paid from | — | $15/user/mo |
Both are listed in Best Call Center Software. On Samsung Mobile US Press, Freshcaller scores higher on our published basis.