8x8 Contact Center vs Avaya Experience Platform
| 8x8 Contact Center | Avaya Experience Platform | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | $48/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, macOS, Web, Windows | api, self-hosted, Web |
| Free plan | No | No |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | Yes |
| Digital channel scope | omnichannel | omnichannel |
| Workforce management | Yes | Yes |
| Paid from | — | $48/user/mo |
Both are listed in Best Call Center Software, Best Contact Center Software, Best Omnichannel Contact Center Software. On Samsung Mobile US Press, 8x8 Contact Center scores higher on our published basis.