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On the recordRead 4 Oct 202616 facts
Tray.ai
Tray.ai · founded 2012
Plans and prices
Enterprise
Priced on request
Unlimited workspaces · 180-day insights · advanced on-premise · SSO, HIPAA, regional hosting
Read 4 Oct 2026 · tray.ai
Pro
Priced on request
3 workspaces · 7-day insights · 7-day log retention · 700+ connectors
Read 4 Oct 2026 · tray.ai
Team
Priced on request
20 workspaces · 30-day insights · 7-day expandable log retention · log retention management
Read 4 Oct 2026 · tray.ai
On the record
- AI agents
- Merlin Agent Builder supports building conversational or autonomous agents with knowledge, tools, governance, and guardrails.tray.ai · read 4 Oct 2026
- Audience
- Tray positions Pro for specific use cases, Team for multiple use cases within a department, and Enterprise for multiple departments and partner integrations.tray.ai · read 4 Oct 2026
- Automation
- Tray iPaaS includes process automation, data integration, and API management.tray.ai · read 4 Oct 2026
- Connector options
- The connector page lists universal HTTP for any API, OAuth, JWT, API key and Basic authentication, and webhook, polling, and batch cadence options.tray.ai · read 4 Oct 2026
- Connectors
- Tray advertises 700+ connectors and provides a connector SDK to build custom connectors.tray.ai · read 4 Oct 2026
- Development
- Tray offers low-code drag-and-drop development as well as headless development with Claude Code and Codex plugins, Headless MCP, and full API access.tray.ai · read 4 Oct 2026
- Hosting regions
- Tray says it operates in segregated AWS regions in the US, EU (Ireland), and APAC (Sydney).tray.ai · read 4 Oct 2026
- MCP
- Agent Gateway for MCP lets companies create and deploy governed MCP services using workflows or connectors.tray.ai · read 4 Oct 2026
- Plan limits
- Pro includes 3 workspaces, Team 20, and Enterprise unlimited workspaces; their listed insights windows are 7, 30, and 180 days respectively.tray.ai · read 4 Oct 2026
- Pricing model
- Tray says pricing depends on usage and features, with customized quotes provided by its sales team.tray.ai · read 4 Oct 2026
- Product
- Tray describes its platform as enterprise orchestration for data and AI, including integration, automation, AI agents, and MCP governance.tray.ai · read 4 Oct 2026
- Security certifications
- Tray's security policies state that it is SOC 1 Type 2, SOC 2 Type 2, and HIPAA certified.tray.ai · read 4 Oct 2026
- Security controls
- Tray's security policies state that 2FA is mandatory for user accounts and that stored data is encrypted at rest, with additional encryption for sensitive data such as workflow authentications.tray.ai · read 4 Oct 2026
- Support
- All plans include business-hours support and knowledge-base access; Team and Enterprise include 24/7/365 support, enhanced SLAs, and a dedicated Slack channel.tray.ai · read 4 Oct 2026