On the recordRead 8 Oct 202614 facts
Zoko
Buford, Georgia, United States; Bengaluru, Karnataka, India
Plans and prices
Starter
$49.99a month
$0.015/conversation · Unlimited agents · Meta rates apply · Instagram $9.99/mo
Read 8 Oct 2026 · apps.shopify.com
Plus
$79.99a month
5K conversations/mo with no Zoko conversation fee · $0.00199/conv beyond 5K · 5 agents, then $15/agent/mo · Meta rates apply
Read 8 Oct 2026 · apps.shopify.com
Elite
$139.99a month
100K conversations/mo with no Zoko conversation fee · $0.00099/conv beyond 100K · 10 agents, then $12/agent/mo · Meta rates apply
Read 8 Oct 2026 · apps.shopify.com
Max
$499.99a month
5M conversations/mo with no Zoko conversation fee · $0.00049/conv beyond 5M · 30 agents, then $9/agent/mo · Meta rates apply
Read 8 Oct 2026 · apps.shopify.com
On the record
- AI agents
- Its AI agents include Guru for FAQs, Wismo for order tracking, and Sello for taking orders.zoko.io · read 8 Oct 2026
- API
- Zoko's API uses dashboard-managed API keys and requires HTTPS for requests.docs.zoko.io · read 8 Oct 2026
- Automation
- Zoko offers automated abandoned-cart recovery, order notifications, and other Shopify-triggered flows.zoko.io · read 8 Oct 2026
- Campaigns
- Users can send WhatsApp campaigns to Shopify customer segments.apps.shopify.com · read 8 Oct 2026
- Flow limits
- Pricing includes 500K flow steps per month, with $0.0002 charged per additional step.zoko.io · read 8 Oct 2026
- Integrations
- The Shopify App Store lists Checkout Apps, Facebook Messenger, Instagram, Judge.me, WhatsApp, and WhatsApp API under Works with.apps.shopify.com · read 8 Oct 2026
- Messaging charges
- Monthly plans include different conversation allowances or per-conversation fees, and Meta rates also apply.zoko.io · read 8 Oct 2026
- Phone number requirement
- Zoko says a number set up as an Official WhatsApp API number cannot be used with WhatsApp on a phone afterward.zoko.io · read 8 Oct 2026
- Product
- Zoko connects Shopify stores to WhatsApp for marketing, sales, support and automation.apps.shopify.com · read 8 Oct 2026
- Security
- Zoko says it is ISO 27001 v2022 compliant and GDPR compliant.zoko.io · read 8 Oct 2026
- Shared inbox
- The app provides a multi-agent shared inbox for handling conversations through one WhatsApp number.zoko.io · read 8 Oct 2026
- Support
- The Shopify App Store identifies Bourbon Science Inc. as the app support provider.apps.shopify.com · read 8 Oct 2026
- Target users
- Zoko describes its platform as built for Shopify brands, including D2C businesses at different growth stages.zoko.io · read 8 Oct 2026
