On the recordRead 4 Oct 202613 facts
ZIZO
Buffalo, New York, United States
Plans and prices
Custom pricing
Priced on request
All features included · scaled volume discounts · multi-year contract options · custom reporting, SLA agreements, and white-labeling available
Read 4 Oct 2026 · playzizo.com
On the record
- Audience
- The site presents ZIZO for call center leaders, HR and people operations, operations and customer experience teams, sales leaders, executives, and finance teams.playzizo.com · read 4 Oct 2026
- Challenges
- It offers daily, weekly, and monthly challenges tailored to business KPIs.playzizo.com · read 4 Oct 2026
- Dashboards
- Real-time dashboards give agents and managers performance insights.playzizo.com · read 4 Oct 2026
- Data controls
- Customers choose which KPIs to track, and the site says ZIZO supports daily, hourly, or real-time syncs and historical data imports.playzizo.com · read 4 Oct 2026
- Implementation
- ZIZO says most integrations take a few weeks and describes technical discovery, build and configuration, simulated testing, and launch support.playzizo.com · read 4 Oct 2026
- Integrations
- ZIZO connects to CRMs, dialers, collections platforms, workforce management tools, conversational AI tools, and compliance or QA systems through API or SFTP.playzizo.com · read 4 Oct 2026
- Named integrations
- The site lists partners including Salesforce, HubSpot, Five9, Genesys, Latitude, LiveVox, and CallMiner.playzizo.com · read 4 Oct 2026
- Platform access
- ZIZO is browser-accessible and requires no desktop software, downloads, or installations.playzizo.com · read 4 Oct 2026
- Purpose
- ZIZO is call center performance management software that uses gamification and real-time performance insights to improve productivity and reduce attrition.playzizo.com · read 4 Oct 2026
- Rewards
- Employees can earn coins and zBucks to redeem for personalized rewards in a customizable rewards store.playzizo.com · read 4 Oct 2026
- Security
- ZIZO states that it is SOC 2 certified, adheres to GDPR and CCPA standards, does not collect personally identifiable information, and encrypts data transfers end-to-end.playzizo.com · read 4 Oct 2026
- Support
- The subscription includes dedicated support and account management, and ZIZO says it provides ongoing support, updates, and integration health checks after launch.playzizo.com · read 4 Oct 2026
