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Zillow Rental Manager Tenant Screening
Seattle, Washington, United States
What it is
Zillow Rental Manager Tenant Screening lets landlords request renter credit, background, income and eviction-history checks, then review applications and reports in one dashboard. The credit report is provided by Experian, while CIC conducts background checks that include nationwide eviction, sex-offender and criminal searches. Credit reports typically cover a score, open credit lines, employment and residence history, and past bankruptcies or collections. Renters may upload up to five income-verification documents, such as pay stubs, W-2 statements, bank statements or offer letters. Landlords can enable applications on listings or invite prospects privately, including renters who did not find the property through Zillow. Applications are available through participating listings on Zillow, Trulia and HotPads. Landlords pay nothing for screening reports; renters pay a $35, paid once application fee, which can be reused with unlimited participating landlords for 30 days. Credit and background information is pulled once. Available checks are included when the renter submits an application, though legal requirements may alter components. The application has no customizable landlord questions or criteria.
For and against
For
- Landlords pay nothing for screening reports.
- Application reports appear together in a dashboard.
- Landlords can privately invite applicants.
- One paid application covers unlimited participating landlords for 30 days.
Against
- Renters pay a $35, paid once application fee.
- Landlords cannot add custom questions or criteria.
- Application components may vary under local legal requirements.
The verdict
Zillow Rental Manager Tenant Screening brings application materials and several checks into a single dashboard, with no screening-report charge for landlords. Renters pay the application fee, and landlords cannot add their own questions or criteria.
Who it suits
It suits landlords who want applications and screening reports together, including for prospects invited privately. Renters applying to participating listings should note that the application fee is paid by the renter.
Plans and prices
Landlord tenant screening
screening reports included · renter pays application fee
Read 1 Oct 2026 · zillow.com
Renter application and screening
apply to listing and unlimited participating rentals for 30 days
Read 1 Oct 2026 · zillow.com
On the record
- Application dashboard
- Landlords can view applications and screening reports, including credit reports, background checks, eviction history and income documents, in one place.zillow.com · read 1 Oct 2026
- Application invitations
- Landlords can enable applications on listings or privately invite applicants, including prospects who did not come from Zillow.zillow.com · read 1 Oct 2026
- Application portability
- A renter can reuse one paid application with unlimited participating landlords during a 30-day period, with credit and background information pulled once.zillow.com · read 1 Oct 2026
- Background-check provider
- CIC performs the background check, including nationwide eviction, sex-offender and criminal searches.zillow.com · read 1 Oct 2026
- Compliance
- Zillow says its credit and background-check providers filter information to meet local tenant-screening laws and regulations.zillow.com · read 1 Oct 2026
- Credit provider
- Experian provides the tenant credit report.zillow.com · read 1 Oct 2026
- Customization limit
- The rental application does not currently provide customizable fields for landlords to add their own questions or criteria.zillow.com · read 1 Oct 2026
- Income verification
- Renters may upload up to five income-verification documents, such as pay stubs, W-2 statements, bank statements or offer letters.zillow.com · read 1 Oct 2026
- Legal variation
- Application components such as background checks and credit reports may be modified for state and local legal requirements.zillow.com · read 1 Oct 2026
- Mobile app
- The Zillow Rental Manager app is available for iOS and Android.help.zillowrentalmanager.com · read 1 Oct 2026
- Purpose
- The service lets landlords run renter background checks, credit checks, income qualification reviews and eviction-history checks.zillow.com · read 1 Oct 2026
- Report timing
- When available, credit and background checks are included when the renter submits the application with no additional waiting required.zillow.com · read 1 Oct 2026
- Screening data
- Credit reports typically include credit score, open credit lines, employment history, residence history and past bankruptcies or collections.zillow.com · read 1 Oct 2026
- Support
- Zillow directs users with additional online-application questions to its Rental Manager help center.zillow.com · read 1 Oct 2026
- Syndication
- Applicants can apply through participating listings on Zillow, Trulia and HotPads.zillow.com · read 1 Oct 2026
