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Zego Resident Experience Management
Atlanta, Georgia, United States
What it is
Zego Resident Experience Management, through its Mobile Doorman platform, gives multifamily communities a resident app and tools for property staff. Residents can submit maintenance requests, receive package notifications, pay rent, message onsite staff, reserve amenities, find Marketplace offers, and view or RSVP to community events. Incoming residents can access selected features before move-in, including chat, amenities, and customizable move-in checklists. Lease renewal offers, contracts, and e-signatures are supported through a Blue Moon integration. Staff can manage maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows. Zego lists property management integrations including AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi, and package locker partners Luxer One, Package Concierge, and Parcel Pending. The platform is available on Android, iOS, and web. Zego says it commissions annual SSAE18 reviews, maintains PCI Level 1 compliance, and uses 256-bit encryption for sensitive data. Resident support is stated to be available 24x7x365. Pricing is on request, with no amount listed.
For and against
For
- Residents can pay rent and submit maintenance requests
- Includes package notifications, amenity reservations, and event RSVPs
- Supports lease renewals, contracts, and e-signatures
- Available on Android, iOS, and web
Against
- Pricing is available only on request
- Features can depend on a Blue Moon integration for renewals
- The listed platform is designed for property communities
The verdict
Mobile Doorman brings resident-facing tasks and property staff workflows together, with mobile and web availability. Ask Zego for pricing and confirm which features and integrations fit your community.
Who it suits
It suits multifamily operators looking to provide residents with app-based services and give staff tools for property workflows. Zego also lists single-family, HOA, student housing, corporate housing, and developer customers.
Plans and prices
Zego Mobile Doorman
Custom pricing; request pricing for standard packages or additional features
Read 3 Oct 2026 · gozego.com
On the record
- Engagement
- Residents can reserve amenities, find Marketplace offers, and view or RSVP to community events through the app.gozego.com · read 3 Oct 2026
- Integrations
- Zego lists property management integrations including AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi.gozego.com · read 3 Oct 2026
- Intended customers
- Zego says it serves traditional multifamily, single-family, HOA, student housing, and corporate housing portfolios, as well as property developers.gozego.com · read 3 Oct 2026
- Mobile availability
- Zego’s terms describe its apps as available through mobile app stores, including Apple and Google stores, for compatible devices.gozego.com · read 3 Oct 2026
- Move-in
- Incoming residents can access selected app features before move-in, including chat, amenities, and customizable move-in checklists.gozego.com · read 3 Oct 2026
- Package partners
- The resident engagement page names Luxer One, Package Concierge, and Parcel Pending as package locker partners.gozego.com · read 3 Oct 2026
- Pricing
- Zego directs customers to request pricing for standard product packages or additional growth features; the page gives no amount.gozego.com · read 3 Oct 2026
- Property operations
- Staff can manage maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows.gozego.com · read 3 Oct 2026
- Purpose
- Zego Mobile Doorman is a customizable resident experience platform designed for multifamily communities.gozego.com · read 3 Oct 2026
- Renewals
- The app supports lease renewal offers, contracts, and e-signatures through its Blue Moon integration.gozego.com · read 3 Oct 2026
- Resident app
- Residents can use the app to submit maintenance requests, receive package notifications, pay rent, message onsite staff, and manage other daily tasks.gozego.com · read 3 Oct 2026
- Security
- Zego says it commissions an annual SSAE18 review, maintains PCI Level 1 compliance, and uses 256-bit encryption for sensitive data.gozego.com · read 3 Oct 2026
- Support
- Zego states it offers 24x7x365 resident support and proactive Client Success Managers.gozego.com · read 3 Oct 2026
