HeyHub Student

HeyHub Student connects students, staff, and service teams in student accommodation through a digital service for community, communication, and everyday tasks. Students can join location-aware communities, match by interests, use group chats and direct messages, and create dynamic profiles. They can discover events, receive staff broadcasts, and take part in polls and surveys. Accommodation features include maintenance and wellbeing reports, keyless entry, concierge contact, room booking, and mail or package alerts. HeyHub Marketplace supports food and drink orders, retail purchases, discounts, table ordering, card payments, and on-site job opportunities. The service can connect with CRM, property-management, and access-control systems; HeyHub says other integrations can use its open API. Transactions use PayPal or Stripe, and HeyHub says it does not hold partner payments. Android, iOS, and web are listed platforms. Pricing is on request, with a free test option. HeyHub typically recommends at least 150 units or 50,000 square feet, subject to case-by-case exceptions.

HeyHub Student brings resident communications, accommodation tasks, and marketplace functions together. Operators should note that pricing is on request and conversation moderation relies on user reports to partner teams.

HeyHub Student is for student accommodation operators seeking a shared service for residents, staff, and service teams. It may suit sites that need communication alongside facility and marketplace functions.

HeyHub Student is a resident app and operations platform for student accommodation, bringing students, staff and service teams into a shared digital environment. It is best suited to accommodation operators seeking community features alongside facility services and an on-site marketplace. Its breadth is a strength, but its scale recommendation and custom-priced license make it less compelling for smaller sites or buyers seeking a predictable standard fee.

Overview

HeyHub Student combines resident communication, service requests and marketplace transactions in one platform. That range can reduce the number of separate channels residents use for everyday tasks, while giving operators tools for engagement and staff communication. The trade-off is a deployment designed around accommodation partners, with a recommended minimum scale and scope-dependent implementation.

Key features

Location-aware communities, interest-based matching, dynamic profiles, direct and group messaging, and hangouts give students several ways to connect. Events, staff broadcasts, polls and surveys add practical channels for participation and updates. This blend suits operators who want social engagement to sit alongside service functions; it is broader than a platform focused solely on resident requests.

Residents can report maintenance or wellbeing issues, use keyless entry, contact concierge, book rooms and receive mail or package alerts. The platform also supports online rent payments, amenity booking, package tracking and resident service requests. Bringing these tasks together is useful for properties aiming to centralize resident-facing services, though the value depends on which functions a site chooses to deploy.

HeyHub Marketplace supports food and drink ordering, retail purchases, discounts, table ordering, card payments and on-site job opportunities. Transactions are completed through PayPal or Stripe, and HeyHub says it does not hold partner payments. Operators should consider whether that payment arrangement suits their preferred workflows.

HeyHub says the platform can connect with CRM, property-management and access-control systems, with integrations possible through an open API. Partners receive a designated account manager and access to a customer-service portal monitored daily. HeyHub states that it is GDPR compliant and focused on reducing breach risk and protecting client information. It does not monitor in-app conversations; users can report misconduct for review by the partner team. That puts moderation responsibility on the accommodation partner and may not suit operators looking for platform-led conversation monitoring.

Pricing

The Free test plan costs nothing and includes the HeyHub Community and HeyHub Facility modules for colleagues, with no credit card required. It offers a way for colleagues to access those modules without a paid license, but it is not described as a free resident-facing deployment.

The HeyHub sector-specific license uses custom pricing: residential sites are priced per unit, commercial sites per square foot, and mixed-use sites are quoted after site review. Integrations and bespoke development are excluded from the standard license, so operators needing either should account for additional scope when assessing cost. The model is suited to sites whose pricing can be matched to their property type, but offers no standard fee to budget against.

HeyHub offers pilot schemes lasting 6 to 12 months, with duration determined by partner requirements and HeyHub recommendations. These pilots can give partners a defined period to assess a deployment, but they are not a stated free trial. No seat or usage quotas are given for the paid license.

Platforms

HeyHub Student supports Android, iOS and web. Its resident mobile app is complemented by web access, giving operators a platform that spans mobile and browser use.

Who it's for

HeyHub typically recommends at least 150 units or 50,000 square feet for an impactful deployment, with exceptions considered case by case. That guidance makes it a more natural fit for established accommodation operations than for small properties. After products and features are finalized, launch is estimated at approximately 8–10 weeks; bespoke development or multiple integrations can extend that timeline. Operators should therefore plan for a partner-led rollout rather than an immediate setup.

Pros and cons

• Pro: Community, facility services and marketplace functions sit in one platform, making it a strong fit for operators seeking more than a resident-request app.
• Pro: CRM, property-management and access-control integrations are supported, with an open API for integration possibilities.
• Con: The typical scale recommendation of 150 units or 50,000 square feet makes it a weaker fit for smaller properties, despite case-by-case exceptions.
• Con: Custom pricing, with integrations and bespoke development outside the standard license, makes budgeting dependent on site scope.
• Con: Users report misconduct to the partner team because HeyHub does not monitor in-app conversations, placing moderation duties on the operator.

Alternatives

Flamingo is worth considering when resident events and engagement analytics are the priority: its free Resident Event Marketplace includes event booking, event management and engagement analytics, and it has Android, iOS and web support.

Quiltt is a better fit for buyers prioritizing an entry-level resident community app: its free Essentials plan includes unlimited users, a web admin portal, a community mobile app and an activity calendar, and it also supports API access.

Bilt Hospitality for Housing is another paid Android, iOS and web option for owners and operators.

Homebody is a paid alternative with a free plan and Android, iOS and web support.

K4Community is a paid enterprise platform for senior living, with Android, iOS and web support.

ResiDia is worth a look for smaller communities seeking published monthly tiers: its Starter plan is $49 a month for up to 25 units, with unlimited residents and board members, and its Growth plan is $99 a month for 26–50 units.

BuildingLink is a paid Android, iOS and web platform for communities needing package- and integration-dependent pricing.

Pluss Communities is a paid alternative with a full platform priced per community monthly or annually, with cost based on resident count and Enterprise HQ available as an add-on.

For a broader comparison of this category, see Property Management Resident Experience Software.

Verdict

HeyHub Student is a strong choice for established student-accommodation operators who want resident community, facility tasks and marketplace activity in one platform. Its main advantage is that breadth; its main drawback is the combination of custom pricing, a substantial typical site-scale recommendation and partner-managed conversation reports. Smaller properties or buyers wanting a published standard price should compare alternatives before committing.