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On the recordRead 11 Oct 202622 facts
ZapMail
Stockholm
On the record
- AI
- AI Assist offers tone-matched drafts, thread summaries, translation in more than 40 languages, and smart triage.getzapmail.com · read 11 Oct 2026
- AI assistance
- AI features include tone-matched drafts, thread summaries, translation in 40+ languages, and smart triage grounded in team replies and product materials.getzapmail.com · read 10 Oct 2026
- Analytics
- The product includes team dashboards, custom reports, CSV exports, and webhook and API access for a data warehouse.getzapmail.com · read 11 Oct 2026
- Audience
- ZapMail presents the product as collaborative email infrastructure for teams, including teams handling support and sales addresses.getzapmail.com · read 11 Oct 2026
- Automation
- Its visual rule builder supports more than 200 triggers and actions, SLA timers, and round-robin or load-balanced assignments.getzapmail.com · read 11 Oct 2026
- Collaboration
- Features include internal comments, teammate mentions, live collaborative drafting, suggested edits, reactions, and threaded discussions.getzapmail.com · read 11 Oct 2026
- Company history
- The about page says ZapMail's founders developed the idea in 2023, ran a closed beta in 2024, and publicly launched in 2025.getzapmail.com · read 10 Oct 2026
- Data residency
- The homepage says EU and US data residency are available.getzapmail.com · read 11 Oct 2026
- Deliverability
- The homepage says ZapMail provides SPF, DKIM, DMARC, dedicated IPs, automated warmup, and deliverability dashboards.getzapmail.com · read 11 Oct 2026
- Email infrastructure
- ZapMail says it provides real email infrastructure with SPF, DKIM, DMARC, dedicated IPs, and automated warmup.getzapmail.com · read 10 Oct 2026
- Encryption
- The homepage states that email is protected by TLS in transit and AES-256 at rest, with customer-managed keys on Business.getzapmail.com · read 11 Oct 2026
- Encryption and residency
- The homepage states TLS in transit, AES-256 at rest, customer-managed keys on Business, and EU and US data residency availability.getzapmail.com · read 10 Oct 2026
- Integrations
- The features page describes external actions in automation rules and webhook and API access for analytics data, without naming specific third-party integrations.getzapmail.com · read 10 Oct 2026
- Intended users
- ZapMail presents the product as collaborative email infrastructure for teams, including teams managing shared support and sales addresses.getzapmail.com · read 10 Oct 2026
- Product
- ZapMail describes itself as a collaborative email service with real team addresses, shared inboxes, and AI assistance.getzapmail.com · read 11 Oct 2026
- Security
- The features page lists SOC 2 Type II, ISO 27001, GDPR, and HIPAA availability, plus SSO, SCIM, audit logs, and customer-managed encryption keys.getzapmail.com · read 11 Oct 2026
- Shared inboxes
- Teams can route addresses such as support@ and sales@ into shared workspaces, with custom routing rules and team read receipts.getzapmail.com · read 10 Oct 2026
- Support
- The contact page says existing customers get a support reply within one business hour.getzapmail.com · read 11 Oct 2026
