On the recordRead 30 Sep 202612 facts
Waki
Plans and prices
Chhotu Plan
₹699a month
1 WhatsApp Channel · Up to 500 Contacts · 1 Automation Workflow · 1,000 API Requests/month
Read 30 Sep 2026 · waki.in
Professional
₹2,499a month
3 WhatsApp Channels · Up to 5,000 Contacts · 10 Automation Workflows · 50,000 API Requests/month
Read 30 Sep 2026 · waki.in
Enterprise
₹2,999a month
Unlimited WhatsApp Channels · Unlimited Contacts · Unlimited Automations · Unlimited API Requests
Read 30 Sep 2026 · waki.in
On the record
- AI chatbot
- The chatbot offers GPT-powered multilingual automated replies and human handoff.waki.in · read 30 Sep 2026
- Analytics
- Campaign analytics include real-time delivery, open, and click tracking, plus report exports.waki.in · read 30 Sep 2026
- Automation
- Automation workflows use a visual builder with triggers and conditional logic; campaign scheduling includes time-zone awareness, drip campaigns, and recurring sends.waki.in · read 30 Sep 2026
- Bulk messaging
- It supports personalized templates, smart scheduling, and delivery optimization for bulk messages.waki.in · read 30 Sep 2026
- Contact management
- Users can import contacts by CSV, sync from a CRM system, segment contacts, and apply custom tags.waki.in · read 30 Sep 2026
- Data handling
- Waki processes message content, contact lists, templates, and campaign metadata; Cashfree processes subscription payments, and full credit-card numbers are not stored by Waki.waki.in · read 30 Sep 2026
- Integrations
- Waki connects to Meta WhatsApp Business API and supports direct CRM syncing; its privacy policy names Meta/WhatsApp, Cashfree payments, and hosting providers as third parties.waki.in · read 30 Sep 2026
- Intended users
- Waki describes its mission as serving small and medium businesses and highlights e-commerce, real estate, healthcare, education, and restaurants as use cases.waki.in · read 30 Sep 2026
- Platform access
- The maker links to a browser based application at app.waki.in and API documentation; opened maker pages did not state desktop or mobile app availability.waki.in · read 30 Sep 2026
- Product
- Waki is a WhatsApp marketing platform using the official Meta WhatsApp Business API for campaigns, automated replies, and customer engagement.waki.in · read 30 Sep 2026
- Security
- The privacy policy says Waki uses encryption in transit and at rest, secure access controls, and regular security audits.waki.in · read 30 Sep 2026
- Support
- The company About page states 24/7 support; paid plans list community support for Chhotu, email support for Professional, and priority support for Enterprise.waki.in · read 30 Sep 2026
