On the recordRead 10 Oct 202613 facts
Waji
Bengaluru, Karnataka, India
Plans and prices
Starter
₹1,499a month
1,000 free service conversations · 2 agents · shared team inbox · basic broadcast campaigns
Read 10 Oct 2026 · waji.in
Growth
₹4,999a month
10 agents · AI chatbot builder · automation workflows · campaign analytics
Read 10 Oct 2026 · waji.in
Enterprise
Priced on request
Unlimited agents · dedicated IP and India server · SSO, audit logs, DPA · 24/7 phone support
Read 10 Oct 2026 · waji.in
On the record
- AI chatbot
- The AI chatbot builder can be trained on business documents to answer support queries.waji.in · read 10 Oct 2026
- Automation
- No-code automation flows support abandoned carts, onboarding, reminders, and order updates.waji.in · read 10 Oct 2026
- Campaigns
- Waji offers compliant bulk broadcasts with segmentation, analytics, and click tracking.waji.in · read 10 Oct 2026
- Channels
- The omnichannel inbox brings WhatsApp, Instagram, Facebook, and Telegram conversations together.waji.in · read 10 Oct 2026
- Message charges
- WhatsApp conversation charges are passed through at Meta's rates with zero markup.waji.in · read 10 Oct 2026
- Product
- Waji describes itself as an all-in-one WhatsApp CRM for Indian and global small and midsize businesses.waji.in · read 10 Oct 2026
- Security and compliance
- The site states ISO 27001-ready and India DPDP and GDPR compliant.waji.in · read 10 Oct 2026
- Shared inbox
- The shared team inbox routes chats to agents and supports assignments, internal notes, SLA timers, and shift handover.waji.in · read 10 Oct 2026
- Shopify
- The Shopify integration syncs catalogs and supports order and shipping updates and abandoned-cart recovery over WhatsApp.waji.in · read 10 Oct 2026
- Support
- Starter includes email support, Growth includes priority chat support, and Enterprise includes 24/7 phone support.waji.in · read 10 Oct 2026
- Trial
- The site advertises a 7-day free trial with no credit card required and cancellation anytime.waji.in · read 10 Oct 2026
- WhatsApp provider
- Waji says it is an authorised WhatsApp Business Solution Provider working directly with Meta's Cloud API.waji.in · read 10 Oct 2026
