On the recordRead 8 Oct 202615 facts
WaitQ
Portugal
Plans and prices
Starter
$27a month, billed yearly
1 location · 5 staff accounts · Unlimited waitlist visits and bookings · 100 SMS/WhatsApp credits/month
Read 8 Oct 2026 · waitq.app
Grow
$49a month, billed yearly
2 locations · 20 staff accounts · Unlimited waitlist visits, bookings, and guest lists · 400 SMS/WhatsApp credits/month
Read 8 Oct 2026 · waitq.app
Business
$119a month, billed yearly
5 locations · Unlimited staff, waitlist visits, bookings, and guest lists · 1000 SMS/WhatsApp credits/month · 90 days analytics
Read 8 Oct 2026 · waitq.app
On the record
- Analytics
- WaitQ tracks customer counts, no-show rates, and average wait times, with historical reports for comparing time periods.waitq.app · read 8 Oct 2026
- Combined queue and booking
- Businesses can manage walk-ins and appointments side-by-side from one dashboard.waitq.app · read 8 Oct 2026
- Customer check-in
- A branded check-in page lets customers join a queue, place a pickup order, or book from one link.waitq.app · read 8 Oct 2026
- Data processing
- For most business waitlists, the business is the data controller and WaitQ acts as processor; WaitQ says it enters into a DPA where applicable.waitq.app · read 8 Oct 2026
- Data retention
- The privacy policy states that end-user waitlist or queue data is typically retained for up to 90 days after joining, unless the business deletes it earlier or a longer period is needed for specified reasons.waitq.app · read 8 Oct 2026
- Integrations
- The privacy policy names Google and Reserve with Google as distribution, search, marketplace, or reservation partners that may be enabled or requested by business customers.waitq.app · read 8 Oct 2026
- Limits
- The pricing page lists 1, 2, and 5 included locations for Starter, Grow, and Business respectively, and says additional locations on Grow and Business cost $20/month each.waitq.app · read 8 Oct 2026
- Notifications
- WaitQ supports push, SMS, WhatsApp, and email notifications; SMS and WhatsApp are supported in 60+ countries, while email and push are available everywhere.waitq.app · read 8 Oct 2026
- Purpose
- WaitQ is a cloud-based queue management system for physical businesses to manage customer flow across locations.waitq.app · read 8 Oct 2026
- Security and privacy
- WaitQ says it uses access controls, least-privilege practices, encryption in transit, and monitoring to protect personal data.waitq.app · read 8 Oct 2026
- Support
- The Business plan includes priority support and an onboarding call; Starter and Grow list standard email support.waitq.app · read 8 Oct 2026
- Ways to check in
- Customers can reach the check-in page through QR codes, kiosks or tablets, websites, Google Business Profile, and social media links.waitq.app · read 8 Oct 2026
- Who it serves
- WaitQ describes itself as queue and appointment software for SMBs and highlights barbershops, events, salons, hotels, restaurants, retail, and services.waitq.app · read 8 Oct 2026
