Waitwhile

iPhone + Android

7.9No. 6 of 24
in Restaurant Waitlist Software

Recognised40% of the score20
Phone app26% of the score100
Documented20% of the score98
Free plan14% of the score100

Free plan: Yes
Paid plans from: $31/mo
Runs on: Android, api, iPhone, Web

Summary

Waitwhile is ranked #6 of 24 in restaurant waitlist software on Samsung Mobile US Press. It runs on Android, API, iOS, Web. There is a free plan. Paid plans start at $31/mo.

Waitwhile plans and pricing

All plans

Free Free 1 location · 50 visits/month · 2-way customer messages · basic branding · email and push team notifications waitwhile.com · 30 Sept 2026

Starter $31/mo starts at $31 / month; annual billing saves 20% Up to 10 locations · up to 2,500 visits/month · basic multi-location analytics · customizable customer messages waitwhile.com · 30 Sept 2026

Business $55/mo starts at $55 / month; annual billing saves 20% Up to 10 locations · up to 5,000 visits/month · API and webhooks · custom user roles · SMS team notifications waitwhile.com · 30 Sept 2026

Enterprise Not published Custom pricing Custom locations and visits · training and configuration · custom integrations · SAML/SSO · dedicated success manager waitwhile.com · 30 Sept 2026

Compared on restaurant waitlist software

Free plan: Yeswaitwhile.com
Paid from: $31/mowaitwhile.com
Guest notifications: Yeswaitwhile.com
Online check-in: Yeswaitwhile.com
SMS notifications: Yeswaitwhile.com
Wait estimate format: customwaitwhile.com
Guest check-in methods: multi-channelwaitwhile.com
Guest limit: 50 guestswaitwhile.com
Location limit: 10 locationswaitwhile.com

Facts

Product: Waitwhile is a unified platform for managing walk-ins, queues, and appointments.waitwhile.com · 30 Sept 2026
Virtual queue: Customers can join queues remotely or on-site using QR, web, kiosk, NFC tag, or SMS.waitwhile.com · 30 Sept 2026
Wait estimates: The queue system provides AI-powered wait-time estimates and real-time updates.waitwhile.com · 30 Sept 2026
Appointment tools: Appointment features include automated reminders, confirmations, booking rules, and resource matching.waitwhile.com · 30 Sept 2026
Combined bookings: LineSync merges scheduled appointments and walk-ins into one queue.waitwhile.com · 30 Sept 2026
Integrations: Waitwhile offers a REST API, webhooks, no-code integrations, and connections through Zapier to 3,000+ tools.waitwhile.com · 30 Sept 2026
Named integrations: Listed integrations include Slack, Salesforce, Mailchimp, SurveyMonkey, Google Sheets, Outlook, Google Calendar, Twilio, Zendesk, and Square POS.waitwhile.com · 30 Sept 2026
Security: The security page states that data in transit and at rest is encrypted with AES at 128-bit or higher and that third-party penetration tests occur annually.waitwhile.com · 30 Sept 2026
Compliance: The homepage lists SOC 2 Type II, ISO 27001, GDPR and CCPA, HIPAA, and SSO/SAML 2.0.waitwhile.com · 30 Sept 2026
Service level: Waitwhile states that it has uptime of 99.9% or higher.waitwhile.com · 30 Sept 2026
Support: The site links to a help center and lists [email protected] as its contact email.waitwhile.com · 30 Sept 2026
Intended customers: Waitwhile describes its enterprise solution as ideal for businesses managing 10 to 600 service points and multiple networks.waitwhile.com · 30 Sept 2026
Industries: The site lists retail, luxury retail, government, education, and healthcare among the industries it serves.waitwhile.com · 30 Sept 2026