On the recordRead 11 Oct 202619 facts
Voyager
Castle Cary, Somerset, United Kingdom
On the record
- Company background
- MWI says it was founded by vets for vets and formed by bringing together Centaur Services, Vet Space, St Francis Group and Vetswest.mwiah.co.uk · read 5 Oct 2026
- Company history
- MWI says its practice management system history began in 1994 with Jup Vet, followed by Enterprise and then Voyager.mwiah.co.uk · read 11 Oct 2026
- Company network
- MWI Animal Health says it is part of the Cencora global network.mwiah.co.uk · read 5 Oct 2026
- Current cloud offering
- MWI says its later Merlin practice management system is cloud hosted on Microsoft Azure and accessible through a standard web browser.mwiah.co.uk · read 5 Oct 2026
- Deployment
- Voyager is an on-premise, desktop-based application.mwiah.co.uk · read 11 Oct 2026
- Desktop software
- MWI describes Voyager as an on-premise, desktop-based application.mwiah.co.uk · read 5 Oct 2026
- Insurance claims
- Voyager’s VetXML module supports digital insurance claims and tracking their status after submission.mwiah.co.uk · read 11 Oct 2026
- Integrations
- MWI lists approximately twenty applications for its current enterprise platform, including Plexi, Vetstoria, Virtual Recall, Petsapp, Vet Impress, IDEXX, Antech, Milab and Abaxis.mwiah.co.uk · read 11 Oct 2026
- Intended users
- MWI describes its practice technology as solutions for veterinary practices and its enterprise products as serving companion animal, farm and equine practices.mwiah.co.uk · read 5 Oct 2026
- Maker background
- MWI says it brought together wholesale distributor Centaur Services, practice management software innovator Vet Space, and buying groups St Francis Group and Vetswest.mwiah.co.uk · read 11 Oct 2026
- Multi-practice data
- Voyager allowed multiple practices to synchronise patient data, treatment history, diagnostics and follow-up care.mwiah.co.uk · read 11 Oct 2026
- Optional module
- VetXML is an additional module that is not installed by default and must be set up by Vet Space.mwiah.co.uk · read 11 Oct 2026
- Other VetXML functions
- VetXML supports exchanging data for microchip registrations and laboratory requests and results.mwiah.co.uk · read 11 Oct 2026
- Product evolution
- MWI says it launched Merlin in 2014 as a private cloud hosted practice management system and later moved it to Microsoft Azure.mwiah.co.uk · read 11 Oct 2026
- Product history
- MWI says it launched Voyager after two versions of its earlier Jup Vet and its Enterprise product.mwiah.co.uk · read 5 Oct 2026
- Product type
- MWI describes Voyager as a practice management system (PMS) for veterinary practices.mwiah.co.uk · read 11 Oct 2026
- Support
- MWI says its team provides consultative support and is available by phone when practices have questions.mwiah.co.uk · read 11 Oct 2026
- Support access
- Voyager users can log in to access support tickets, queries, requests and remote IT support.mwiah.co.uk · read 5 Oct 2026