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Voyager

Castle Cary, Somerset, United Kingdom

On the record

Company background
MWI says it was founded by vets for vets and formed by bringing together Centaur Services, Vet Space, St Francis Group and Vetswest.mwiah.co.uk · read 5 Oct 2026
Company history
MWI says its practice management system history began in 1994 with Jup Vet, followed by Enterprise and then Voyager.mwiah.co.uk · read 11 Oct 2026
Company network
MWI Animal Health says it is part of the Cencora global network.mwiah.co.uk · read 5 Oct 2026
Current cloud offering
MWI says its later Merlin practice management system is cloud hosted on Microsoft Azure and accessible through a standard web browser.mwiah.co.uk · read 5 Oct 2026
Deployment
Voyager is an on-premise, desktop-based application.mwiah.co.uk · read 11 Oct 2026
Desktop software
MWI describes Voyager as an on-premise, desktop-based application.mwiah.co.uk · read 5 Oct 2026
Insurance claims
Voyager’s VetXML module supports digital insurance claims and tracking their status after submission.mwiah.co.uk · read 11 Oct 2026
Integrations
MWI lists approximately twenty applications for its current enterprise platform, including Plexi, Vetstoria, Virtual Recall, Petsapp, Vet Impress, IDEXX, Antech, Milab and Abaxis.mwiah.co.uk · read 11 Oct 2026
Intended users
MWI describes its practice technology as solutions for veterinary practices and its enterprise products as serving companion animal, farm and equine practices.mwiah.co.uk · read 5 Oct 2026
Maker background
MWI says it brought together wholesale distributor Centaur Services, practice management software innovator Vet Space, and buying groups St Francis Group and Vetswest.mwiah.co.uk · read 11 Oct 2026
Multi-practice data
Voyager allowed multiple practices to synchronise patient data, treatment history, diagnostics and follow-up care.mwiah.co.uk · read 11 Oct 2026
Optional module
VetXML is an additional module that is not installed by default and must be set up by Vet Space.mwiah.co.uk · read 11 Oct 2026
Other VetXML functions
VetXML supports exchanging data for microchip registrations and laboratory requests and results.mwiah.co.uk · read 11 Oct 2026
Product evolution
MWI says it launched Merlin in 2014 as a private cloud hosted practice management system and later moved it to Microsoft Azure.mwiah.co.uk · read 11 Oct 2026
Product history
MWI says it launched Voyager after two versions of its earlier Jup Vet and its Enterprise product.mwiah.co.uk · read 5 Oct 2026
Product type
MWI describes Voyager as a practice management system (PMS) for veterinary practices.mwiah.co.uk · read 11 Oct 2026
Support
MWI says its team provides consultative support and is available by phone when practices have questions.mwiah.co.uk · read 11 Oct 2026
Support access
Voyager users can log in to access support tickets, queries, requests and remote IT support.mwiah.co.uk · read 5 Oct 2026

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