Vetilog

Vetilog is online veterinary practice management software for organizing animal records, appointments, vaccinations, billing and client access. Animal files can contain identifying details such as species, breed, microchip and tattoo, alongside consultations, vaccines, treatments, weight, documents and photos. Clients can book appointments online around the clock. The calendar supports configurable SMS and email reminders and synchronization with Google Calendar, Outlook and Apple Calendar. Vaccination schedules can be set by species and breed, with reminders at D-14, D-7 and D-3 and ICS calendar files. Billing tools include quotes, invoices, credit notes, online payments, accounting export and certified VAT anti-fraud software. The client portal lets clients review animal and treatment histories, manage bookings, download or pay invoices, and submit requests. Listed lab integrations for automatic results import include IDEXX, Zoetis and Fuji, and the software also offers an open API. Vetilog says data is hosted in Europe, encrypted in transit and at rest, backed up daily and handled in compliance with GDPR. It is available on web, Android and iOS. Plans include a free option and paid tiers; listed prices exclude VAT, and annual subscriptions save 20%.

Vetilog combines practice administration with client-facing booking and account access. Its free option and paid tiers have different capacity limits, and listed prices exclude VAT.

Vetilog is presented for veterinary professionals who need to manage practice records, scheduling and billing. It also suits practices that want clients to book appointments and access animal histories and invoices through a portal.

Vetilog is an online management suite for veterinary professionals, bringing patient records, scheduling, billing and owner self-service into one system. It suits practices that want clients to book and manage care without staff handling every request. The best fit is a clinic whose animal count, staff roster and reminder volume fit one of Vetilog’s defined tiers.

Overview

Vetilog covers the operational core of a veterinary practice rather than acting as a booking calendar alone. Its cloud delivery supports independent professionals, multi-user practices and larger groups, while the client portal extends the system beyond the practice team. The trade-off is capacity-based pricing: animal, user, site and SMS ceilings make growth planning part of the buying decision.

Key features

Animal files hold species, breed, sex, microchip and tattoo details alongside consultations, vaccines, treatments, weight, documents and photos. That combination creates a useful longitudinal record for clinical and administrative work; practices should watch the animal allowance as their caseload expands.

Clients can book through a practice website or the client portal at any hour. Configurable email and SMS reminders, plus synchronization with Google Calendar, Outlook and Apple Calendar, reduce scheduling friction for staff and owners. Vaccination schedules can be set by species and breed, with D-14, D-7 and D-3 reminders and ICS calendar files. SMS quotas reset monthly and unused messages do not roll over, so text-heavy practices need a tier that matches recurring demand.

Billing handles quotes, invoices, credit notes, online payments and accounting export, with certified VAT anti-fraud software included. The client portal exposes animal and treatment history, appointment booking and management, invoice download and payment, and requests, making it more than a simple appointment page.

IDEXX, Zoetis and Fuji integrations can import laboratory results automatically, while an open API gives practices with compatible systems a route to connect other tools. Vetilog says data is hosted in Europe, encrypted in transit and at rest, backed up daily and handled under GDPR. Password-protected portal access, login tracking and configurable rights support controlled sharing. Support runs Monday to Friday, 9am to 6pm by email, chat and phone; paid plans receive priority support with a four-hour response time.

Pricing

Every Solo, Practice, Pro and Clinic subscription includes a 30-day trial. Prices exclude VAT, and annual billing saves 20% compared with the monthly rate.

Discovery is a genuine small-scale starting point, but its single user and 100-animal ceiling limit it to very small workloads. Solo adds a second user and SMS allowance for an independent practice. Practice and Pro are more credible for growing teams, with progressively wider staff and animal headroom. Clinic is the first listed tier for two sites. Group removes animal, user and site ceilings, although its 2,000 monthly SMS allowance remains finite. Enterprise is the route for unusually large databases or dedicated infrastructure.

Platforms

Vetilog supports Android, iOS and web access, and provides an API for integrations. That combination suits teams moving between mobile and desktop workflows or connecting laboratory and practice systems.

Who it's for

Vetilog is designed for veterinary professionals, from solo operators to multi-site groups. Choose it when unified records, owner self-service, automated vaccination follow-up and integrated billing matter more than an uncapped low-cost scheduler. It is less suitable for a practice that needs unlimited texting on a standard plan or whose staff and animal counts quickly exceed the mid-tier limits.

Pros and cons

Pros

• Broad practice coverage: records, appointments, vaccination workflows, billing and client access share one system.
• Useful owner self-service: booking, history, invoices, payments and requests can be handled through the portal.
• Strong connectivity: calendar synchronization, three named laboratory integrations and an open API support connected practices.
• Clear scaling path: tiers progress from a free 100-animal plan to unlimited animals and users.

Cons

• Capacity drives upgrades: most plans cap animals and users, so expansion can force a higher tier.
• SMS is rationed: monthly quotas do not carry over, which can penalize practices with uneven reminder demand.
• Limited support hours: standard contact is weekday, 9am–6pm, with four-hour priority response reserved for paid plans.

Alternatives

Veterinary Appointment Scheduling Software is the broader starting point for comparing scheduling-focused products.

Pick SchedulingKit instead when a small team needs a free forever scheduler capped at one team member, one event type and 50 bookings per month.

NaVetor is worth considering for practices eligible for its free Patterson Pay plan, which includes full feature access when using Patterson payment services.

Choose Provet Cloud when a single-site practice prefers a paid core priced at $99 per vet per month alongside a $249 monthly platform fee.

AllEars.Vet fits a much smaller consultation workload, with its free tier limited to 10 consultations and 20 patients per month.

EasyWeek for Veterinary Clinics is the lower-cost booking alternative, offering a free-forever tier and a Pro plan at $8.33 a month.

Hunimalis is an alternative for clinics prioritizing a public listing and online booking presence.

Xolotl is another veterinary software option with a free first year for new graduates.

Reservio suits general scheduling needs, with a free plan allowing 40 bookings per 30 days and 100 clients.

Verdict

Choose Vetilog if you run a veterinary practice that wants records, reminders, billing and client self-service in one online platform, with plans that can grow to multi-site operations. Its main reason to look elsewhere is the hard animal, user and SMS ceilings: practices with volatile messaging needs or rapid expansion may prefer a less quota-driven system.