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Vonigo

Vonigo · Vancouver, British Columbia, Canada · founded 2011

What it is

Vonigo is a cloud-based field service management platform that combines online booking, scheduling, dispatch, invoicing, and payment collection. Its customer records track communications and service history, including recurring services. Dispatchers can review technician availability, job status, skills, and location to assign work or respond to urgent requests. Technicians using the field app can view schedules, job details, and customer history, and capture photos, signatures, and real-time updates. Teams can prepare estimates, send quotes for online approval, and turn approved quotes into jobs. Billing supports instant invoices, digital payments, recurring billing, and consistent pricing across locations. The listed capabilities also include route optimization and recurring jobs. Vonigo describes integration categories for communication tools, CRMs, payment systems, reporting and business intelligence, marketing tools, and calendars; visitors are directed to book a demo for more detail. Its API supports bidirectional data exchange, event-driven or on-demand access, and user-level permission controls. The platform is aimed at service businesses from small operators to multi-location enterprises and franchises. Vonigo is headquartered in Vancouver, British Columbia, and was founded in 2011. Pricing varies by features and number of users; contact Vonigo for a detailed quote.

For and against

For

  • Dispatchers can assign work by availability and location.
  • Technicians can capture photos and signatures.
  • Approved quotes can become jobs.
  • API supports bidirectional data exchange.

Against

  • Pricing requires a detailed quote.
  • Integration details require booking a demo.
  • Phone support is limited to weekdays, 8 a.m. to 6 p.m. Pacific Time.

The verdict

Vonigo brings customer management, dispatch, field work, quotes, and billing together for service businesses. Request a quote and further integration details to assess the fit for a particular operation.

Who it suits

Vonigo suits service businesses that need booking, scheduling, dispatch, field updates, and billing in one platform. It is described for small operators, multi-location businesses, and franchises.

Plans and prices

Custom pricing

Priced on request

Price varies by features and number of users · Contact Vonigo for a detailed quote

Every plan, in full

On the record

API
Vonigo’s API supports bidirectional data exchange and event-driven or on-demand access, with user-level permission controls.vonigo.com · read 11 Oct 2026
Billing
Vonigo supports instant invoicing, digital payments, recurring billing, and consistent pricing across locations.vonigo.com · read 11 Oct 2026
Customer management
Its CRM tracks customer communications and service history and manages recurring services.vonigo.com · read 11 Oct 2026
Estimates and quotes
Teams can create estimates, send quotes for online approval, and convert approved quotes into jobs.vonigo.com · read 11 Oct 2026
Field app
The field service app lets technicians view schedules, job details, and customer history, and capture photos, signatures, and real-time updates.vonigo.com · read 11 Oct 2026
HQ
Vonigo lists its headquarters at 333 Seymour St Suite #1100, Vancouver, British Columbia, Canada.vonigo.com · read 11 Oct 2026
Integrations
The site describes integration categories including communication tools, CRMs, payment systems, reporting and BI, marketing tools, and calendars; it directs visitors to book a demo to learn more.vonigo.com · read 11 Oct 2026
Intended users
Vonigo describes its platform for service businesses ranging from small operators to multi-location enterprises and franchises.vonigo.com · read 11 Oct 2026
Invoicing and payments
Yesvonigo.com · read 21 Sep 2026
Mobile platforms
iosvonigo.com · read 21 Sep 2026
Product
Vonigo is a cloud-based field service management platform that combines online booking, scheduling, dispatching, invoicing, and payment collection.vonigo.com · read 11 Oct 2026
Recurring jobs
Yesvonigo.com · read 21 Sep 2026
Route optimization
Yesvonigo.com · read 21 Sep 2026
Scheduling and dispatch
Dispatchers can view technician availability, job status, skills, and location to assign work and respond to urgent requests.vonigo.com · read 11 Oct 2026
Security
Vonigo publishes a responsible disclosure policy for its hosted applications and associated product services.vonigo.com · read 11 Oct 2026
Support hours
The contact page lists phone assistance Monday through Friday, 8:00 a.m. to 6:00 p.m. Pacific Time.vonigo.com · read 11 Oct 2026
Training
The contact page says Vonigo provides training and onboarding resources for franchise teams.vonigo.com · read 11 Oct 2026

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