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Vetster for Clinics

Toronto, Ontario, Canada

On the record

After-hours care
The service offers after-hours support without adding to a clinic’s payroll or workload.vetster.com · read 5 Oct 2026
Care providers
Clinics can use their own veterinarians, Vetster’s network, or both.vetster.com · read 4 Oct 2026
Care workflows
The clinic page describes virtual guidance, follow-ups, teletriage, and remote prescribing when appropriate.vetster.com · read 4 Oct 2026
Clinic referrals
Cases that need hands-on care are referred back to the clinic team.vetster.com · read 4 Oct 2026
Clinic telehealth
Vetster for Vet Clinics provides veterinary telehealth so clinics can support clients between visits, extend care beyond clinic hours, and earn revenue through telehealth.vetster.com · read 4 Oct 2026
Clinic workflow
Vetster says diverting non-urgent care can free clinic staff to focus on in-person care and help clinics avoid turning away patients.vetster.com · read 5 Oct 2026
Company
Vetster says its cofounders created the company in 2020 and identifies its head office as being in Toronto, Canada.vetster.com · read 5 Oct 2026
Integrations
The Vetster for Vet Clinics page does not list named software integrations.vetster.com · read 5 Oct 2026
Limitations
The clinic FAQ says in-person evaluation is recommended when a hands-on exam, diagnostics, or procedures are needed to meet the standard of care.vetster.com · read 4 Oct 2026
Maker and founding
Vetster says cofounders Mark Bordo and Regan Johnson created the company in 2020; its head office is in Toronto’s Summerhill neighborhood.vetster.com · read 4 Oct 2026
Medical records
Veterinarians can review appointment and treatment history, add or edit notes, and let pet owners upload files, videos, and images to records.vetster.com · read 5 Oct 2026
Ongoing care
Clinics can create ongoing care plans for clients outside the clinic, including pet health coaching.vetster.com · read 5 Oct 2026
Prescriptions
VetsterRx lets veterinarians create prescriptions and offers direct-to-home fulfillment in the US; clients in Canada and the UK fulfill prescriptions independently at pet or human pharmacies.vetster.com · read 5 Oct 2026
Pricing
The clinic page asks interested clinics to sign up so a Vetster team member can follow up; it does not state a price.vetster.com · read 5 Oct 2026
Privacy
Vetster’s privacy policy says virtual-care audio and video are recorded and transcribed, including to generate pet medical records and verify user identities.vetster.com · read 4 Oct 2026
Purpose
Vetster for Vet Clinics helps clinics offer telemedicine by connecting them with regionally licensed veterinarians for virtual care.vetster.com · read 5 Oct 2026
Scheduling
Veterinarians can set and adjust their own availability on the platform.vetster.com · read 5 Oct 2026
Security
Vetster says its security program includes encryption in transit and at rest, role-based access controls, least-privilege permissions, and multifactor authentication.help.vetster.com · read 5 Oct 2026

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