NaVetor

NaVetor is cloud-based veterinary practice management software from Patterson, available on Android, iOS and the web. A real-time dashboard and live whiteboard bring schedules, patient status, staff notes and room assignments into view. The calendar supports drag-and-drop scheduling across doctors and rooms, recurring and blocked appointments, and automated reminders. SOAP records connect treatment plans with charge capture and client communications. Video visits can start from a patient record, with notes, charges and prescriptions captured in the same workflow. Practices can order tests and receive results through two-way integrations with IDEXX, Antech and Zoetis. Atlas, NaVetor’s AI assistant, can look up practice information, help with inventory and scheduling, draft client communications, create lists and identify business insights. NaVetor says Atlas queries use the practice’s own data without sharing it externally. Every plan includes unlimited storage, automatic backups, data conversion, training and 90-day onboarding support. A free option is tied to Patterson payment services and transaction-volume eligibility; paid plans start at $200/mo, and a 15-day trial is listed.

NaVetor combines practice scheduling, records, diagnostics and video visits, with integrations and onboarding support included across plans. Check the user-count tiers and Patterson Pay eligibility to see which plan fits.

NaVetor suits veterinary practices ranging from solo offices to enterprise clinics, with plans scaled by user count. It may also suit teams that want scheduling, records, diagnostics and telemedicine in one workflow.

NaVetor is cloud-based veterinary practice management software from Patterson for clinics that want scheduling, records, diagnostics, and video visits in a connected system. It is best suited to practices choosing a platform by staff size, from solo operations to enterprise clinics. Its strongest case is the broad workflow and included migration and training; its main caveat is that the free plan requires Patterson Pay eligibility.

Overview

A real-time dashboard and live whiteboard bring schedules, patient status, staff notes, and room assignments into one view. That can help a team coordinate the day as appointments and room use change, rather than relying on the calendar alone. NaVetor runs on the web, Android, and iOS.

Every plan includes unlimited data storage and automatic backups, plus free data conversion, training, and 90-day onboarding support. Patterson says it handles migration and go-live support at no extra charge, with most practices live within 30 days. Those services reduce the burden of switching systems, though the stated onboarding support period is finite.

Key features

Scheduling and clinic coordination

The calendar supports drag-and-drop scheduling, multiple doctors and rooms, recurring appointments, and block scheduling. Automated reminders can go by email or SMS, while clients can book through a practice website or client portal. These tools suit clinics managing multiple providers and repeat visits; the dashboard and whiteboard add useful room and patient context to the appointment schedule.

Records and care workflow

SOAP medical records connect with treatment plans, charge capture, and client communications. That connection keeps documentation tied to related care and billing steps, rather than isolating records from the rest of a visit.

Video visits and diagnostics

Video visits can launch from a patient record, with notes, charges, and prescriptions captured in the same workflow. Two-way integrations with IDEXX, Antech, and Zoetis let practices order tests and receive results through NaVetor, a practical fit for clinics that want diagnostic work tied to patient records.

Integrations and Atlas

The integration list includes Asteris PACS, Patterson Pay, CareCredit, eShelf, Vetsource, Weave, Talkatoo, PetLink, and HomeAgain. Atlas can look up practice information, assist with inventory and scheduling, draft client communications, create lists, and identify business insights. NaVetor says Atlas queries use the practice's own data and that none of that data is shared externally.

Pricing

NaVetor offers a 15-day trial and a free Patterson Pay plan, alongside monthly paid plans that include all features. The free tier is not an unrestricted entry plan: it is billed Free when using Patterson payment services, and eligibility is subject to transaction volume.

All paid tiers include the same feature set, so the price differences reflect user-count bands rather than feature unlocks. A practice should choose by team size: the lower tiers do not give up listed capabilities, but they do impose tighter seat limits. Enterprise uses custom pricing starting at $550/mo. Unlimited storage, backups, conversion, training, and onboarding support are included across plans.

Platforms

NaVetor is available on web, Android, and iOS. Mobile apps complement the web platform, while website and client-portal booking and email and SMS reminders give clients several ways to interact with a clinic.

Who it's for

NaVetor suits veterinary practices that want scheduling, records, diagnostics, and telemedicine tied together, especially clinics coordinating multiple doctors or rooms. Its user-count tiers cover solo practices through teams of 30, with an enterprise option beyond that. Practices that do not use Patterson payment services should weigh the eligibility condition on the free plan before treating it as a no-cost route.

Pros and cons

• Pros: All plans include the full feature set, so smaller teams are not pushed into higher tiers to access listed capabilities.
• Pros: Unlimited storage, automatic backups, conversion, training, and 90-day onboarding support lower the operational cost of adopting a cloud system.
• Pros: Scheduling, video visits, SOAP records, charge capture, and two-way diagnostic integrations connect several clinic workflows.
• Cons: The free plan depends on using Patterson payment services and meeting transaction-volume eligibility, limiting its usefulness as a general free tier.
• Cons: Monthly prices rise with user count, and teams beyond 30 users move to custom enterprise pricing starting at $550/mo.

Alternatives

Consider DaySmart Vet if a lower stated starting price is the priority: plans start at $123/month, with pricing varying by practice and larger practices able to contact sales for custom pricing.

Digitail is another paid alternative with a free trial and mobile, web, and API platforms.

ezyVet may suit a practice comparing packages that start at $199, with pricing varying by hospital or practice size.

VETport is an alternative with a stated $1,405 per month plan for three locations and 10 vets.

IDEXX Neo is a paid alternative with a free trial and monthly subscription.

VetBlue is another paid option available on Android, iOS, macOS, web, and Windows.

Provet Cloud may appeal to clinics comparing lower entry fees: Core is $99 per month with unlimited non-vet staff accounts, and its Core platform fee is $249 per month with one vet included.

Vetstar is an alternative for readers considering self-hosted or web software.

Browse more options in Veterinary Software or compare scheduling-focused tools in Veterinary Appointment Scheduling Software.

Verdict

NaVetor is a strong fit for veterinary practices that want a connected day-to-day system and value included migration, training, and ongoing onboarding support. Its full feature access at every paid tier makes scaling by team size straightforward. Look elsewhere if Patterson Pay eligibility rules out the free plan or if your priority is a lower starting monthly cost.