Vetelio

Plans and prices

Every plan, in full

On the record

Appointments

It automates online appointments, adapts availability to clinic schedules and services, and sends SMS and email reminders.vetelio.com · read 9 Oct 2026

Free trial

The 30-day trial requires no card and no commitment.vetelio.com · read 9 Oct 2026

Other processors

Listed processors include Ploi.io, Sentry, Mailchimp, Hotjar, and ProfiSMS; the policy says transfers outside the EEA use GDPR safeguards such as standard contractual clauses.vetelio.com · read 9 Oct 2026

Patient records

Vetelio centralizes owner and animal information, including records, history, and notes.vetelio.com · read 9 Oct 2026

Plan limits

Solo, Team, and Plus include unlimited appointments, requests, services, and owner and animal profiles; questionnaire limits are 2, 5, and unlimited respectively.vetelio.com · read 9 Oct 2026

Product

Vetelio is an online booking and practice management system for veterinary clinics and practices.vetelio.com · read 9 Oct 2026

Requests

The system accepts requests around the clock and supports statuses, filters, labels, internal notes, and automatic client updates.vetelio.com · read 9 Oct 2026

Security and privacy

The privacy policy says Vetelio processes personal data under GDPR and uses EU-located Hetzner servers for hosting and data storage.vetelio.com · read 9 Oct 2026

Service limit

The terms state that Vetelio does not provide an availability guarantee or SLA unless expressly agreed otherwise.vetelio.com · read 9 Oct 2026

SMS charges

SMS reminders are included as a feature, but SMS credits are billed separately.vetelio.com · read 9 Oct 2026

Support

Vetelio offers online consultations or in-person training, and says it usually replies to contact messages within 24 hours.vetelio.com · read 9 Oct 2026

Team workflows

Team features include staff schedules, role management, availability, and automatic request assignment based on shifts and availability.vetelio.com · read 9 Oct 2026

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