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On the recordRead 11 Oct 202619 facts
UserDeck
Plans and prices
Starter
$10a month
1 guide · 25,000 pageviews per month · 2 team members
Read 20 Sep 2026 · dev.userdeck.com
Basic
$25a month
3 guides · 100,000 pageviews per month · 5 team members
Read 20 Sep 2026 · dev.userdeck.com
Plus
$50a month
5 guides · 250,000 pageviews per month · 10 team members
Read 20 Sep 2026 · dev.userdeck.com
Pro
$100a month
10 guides · 500,000 pageviews · 15 team members
Read 20 Sep 2026 · dev.userdeck.com
On the record
- API access
- Yesdev.userdeck.com · read 20 Sep 2026
- Automatic tickets
- New support emails and web activity can automatically create tickets.dev.userdeck.com · read 11 Oct 2026
- Company history
- The site footer displays © 2014–2026 UserDeck.dev.userdeck.com · read 11 Oct 2026
- Content tools
- Guides includes a WYSIWYG editor with HTML and Markdown support, drag-and-drop article organization, layout tools, and usage analytics.dev.userdeck.com · read 11 Oct 2026
- Conversations
- Conversations is ticketing software that works over email and embeds into an existing website.dev.userdeck.com · read 11 Oct 2026
- Customer communication
- Customers can send support messages from a website widget and view and reply to tickets through a portal widget.dev.userdeck.com · read 11 Oct 2026
- Customer portal
- Yesdev.userdeck.com · read 20 Sep 2026
- Customer profiles
- Customer profiles store customizable metadata, and webhooks can retrieve custom data from existing or third-party systems such as billing products.dev.userdeck.com · read 11 Oct 2026
- Data handling
- The privacy policy says UserDeck does not sell personal data, may share it with service partners, and customers retain rights to their data.dev.userdeck.com · read 11 Oct 2026
- Free access
- The site invites visitors to get started for free, and the privacy policy says trial accounts are not required to enter a credit card until the trial expires.dev.userdeck.com · read 11 Oct 2026
- Guides knowledge base
- Guides is an installable knowledge base widget that inherits a website’s layout and styling and stays up to date with the latest content.dev.userdeck.com · read 11 Oct 2026
- Help center
- Yesdev.userdeck.com · read 20 Sep 2026
- Integrations
- The Conversations page says webhooks can retrieve custom data from third-party systems, including billing products.dev.userdeck.com · read 11 Oct 2026
- Product
- UserDeck provides an installable widget for embedding chat, an inline knowledge base, and contact forms on an existing website.dev.userdeck.com · read 11 Oct 2026
- Security
- The privacy policy says security procedures include encryption to protect sensitive data where appropriate.dev.userdeck.com · read 11 Oct 2026
- Shared inbox
- Yesdev.userdeck.com · read 20 Sep 2026
- Target users
- UserDeck describes its intended audience as anyone with a website who wants to support site visitors.dev.userdeck.com · read 11 Oct 2026
- Team collaboration
- Team members can share tickets, assign them to users, and organize them with statuses and tags.dev.userdeck.com · read 11 Oct 2026
